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Privacy Policy

Gbets, operated by Dymanex (Pty) Ltd, processes and protects user data in accordance with this privacy policy. By using the platform or completing a gbets login, you agree to the terms of data collection and processing.

Data Collection

Gbets collects personal data directly during registration or via third parties when required. Data is used strictly for service delivery, including betting services, payments, and account management. More details are available on the About Us page.

Data processing is based on:

  • user consent;
  • contractual necessity;
  • legal obligations;
  • legitimate interests of the user or Gbets.

Users may withdraw consent at any time in accordance with POPIA.

Special Information

Sensitive data (e.g., biometric or health data) is processed only with explicit consent, legal requirement, or if made public by the user. Such data is protected using encryption.

Purpose of Processing

Gbets uses data for:

  • providing betting and gaming services;
  • managing bonuses and promotions;
  • processing payments;
  • fraud prevention and monitoring;
  • customer support and marketing (with opt-out option).

All access via login or the mobile app is secured.

Data Types

Gbets collects:

  • Customers: name, contacts, address, date of birth, banking details;
  • Employees: employment and tax data, biometric data;
  • Website users: IP address, browsing data, preferences;
  • Suppliers: registration data, invoices, compliance documents.

Data Storage

Data is stored on secure servers or trusted cloud providers. Protection includes technical, physical, and organizational measures. Data is retained only as required and then deleted or anonymized.

Cookies

Cookies are used to:

  • store language and timezone settings;
  • enable login features;
  • maintain account security and session data.

Disabling cookies may limit site functionality.

Email and Marketing

Emails are stored to respond to inquiries. Marketing messages are optional, and users can unsubscribe at any time.

User Rights

Under POPIA and PAIA, users can:

  • request access to their data;
  • correct or delete inaccurate data;
  • withdraw consent;
  • object to processing.

Requests are processed within 30 days.

Policy Updates

Gbets may update this policy. Data will not be used beyond its original purpose without user consent.